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[[Category:Public]] [[Category:Hardware]] [[Category:AllPages]]
== Wireless Network for employees: eduroam ==
== Wireless Network for employees: eduroam ==


The [http://www.ru.nl/draadloos wireless network] that we advise to use, is [http://www.eduroam.org/ eduroam].
The [http://www.ru.nl/draadloos wireless network] that we advise to use, is [http://www.eduroam.org/ eduroam].


Note:  the '''ru-wlan'''  and the '''science''' wireless networks are deprecated.


Authentication is done in one of the following ways:
Authentication is done in one of the following ways:
* U-number@ru.nl and RU password (for employees)
* U-number@ru.nl and RU password (for employees)
* S-number@ru.nl and RU password (for students)
* S-number@ru.nl and RU password (for students)
* science-loginname@science.ru.nl and Science-password
 


=== How to connect  to Eduroam? ===
=== How to connect  to Eduroam? ===


Three ways:
Three ways to setup:
# In your operating system try to connect to the eduroam network. You should be asked for credentials. Use the credentials as written in previous section. Then you should be connected to eduroam.
# In your operating system try to connect to the eduroam network. You should be asked for credentials. Use the credentials as written in previous section. Then you should be connected to eduroam.
# If this fails you can connect to the “eduroam-config” network instead. You can connect to this network without credentials. When you then open a web browser you will be guided to a website where you can download an installation/configuration program. Using this program you are guided in the setup of your eduroam setup. After successful configuration you can connect to the eduroam network.  
# If this fails then use a Configuration Assistant Tool (CAT) which guides you in the setup of your eduroam  setup. After successful configuration you can connect to the eduroam network. How to fetch this CAT tool? 
# Finally when everything fails you can go to our [[http://wiki.science.ru.nl/cncz/Contact?setlang=en System Support department C&CZ]] which are happy to help you setting up Eduroam.   
#* if you don't have an internet connection: you can connect to the “eduroam-config” network instead. You can connect to this network without credentials. When you then open a web browser you will be guided to a website where you can download a Configuration Assistant Tool (CAT).
#* if you have an internet connection: download a Configuration Assistant Tool (CAT) from https://cat.eduroam.org/. Note: for android phones you can download an eduroam CAT app in the play store.
# Finally when everything fails you can go to our [http://wiki.science.ru.nl/cncz/Contact?setlang=en System Support department C&CZ] which are happy to help you setting up Eduroam.   


For more information about setting up a wireless connection see :   
For more information about setting up a wireless connection see :   
* [http://www.ru.nl/ict-uk/staff/wifi/ general info ru wireless network]
* [https://www.ru.nl/en/staff/services/campus-facilities-buildings/ict/wi-fi/setting-up-wi-fi-eduroam/set-up-wi-fi-eduroam-on-campus quick setup]
* [https://eva.eduroam.nl/help-en-support manual installation settings ] ; the most common devices are linked below
* [https://www.ru.nl/en/staff/services/campus-facilities-buildings/ict/wi-fi general info ru wireless network]
** [https://eva.eduroam.nl/help-en-support#win8_install Windows 8]
* [https://www.ru.nl/en/staff/services/campus-facilities-buildings/ict/wi-fi/setting-up-wi-fi-eduroam setup eduroam instructions]  
** [https://eva.eduroam.nl/help-en-support#win7_install Windows 7]
* [https://www.ru.nl/en/staff/services/campus-facilities-buildings/ict/wifi/wi-fi-for-visitors wifi for visitors (1 day)]
** [https://eva.eduroam.nl/help-en-support#macos_install Mac OS X ]
* [https://eva.eduroam.nl/en/help-and-support manual installation settings (links also to tool for automatic install) ]
** [https://eva.eduroam.nl/help-en-support#android_install Android ]]
* [https://cncz.science.ru.nl/en/howto/netwerk-draadloos/ C&CZ wifi page]
** [https://eva.eduroam.nl/help-en-support#iphone_install Iphone]
* [https://www.ru.nl/systeem-meldingen/ Service Interruptions]
** [https://eva.eduroam.nl/help-en-support#ipad_install IPad ]
* [http://www.ru.nl/ict-uk/staff/wifi/manually/ manual installation settings for phones]  
* [http://www.ru.nl/ict/medewerkers/wifi/automatisch/ wizard tool to guide the installation]
* C&CZ information page http://wiki.science.ru.nl/cncz/Netwerk_draadloos


=== Eduroam technical information ===
=== Eduroam technical information ===
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*** Identity: Science-login'''@science.ru.nl''' e.g '''janj@science.ru.nl'''  (convenient for temporary guest account)
*** Identity: Science-login'''@science.ru.nl''' e.g '''janj@science.ru.nl'''  (convenient for temporary guest account)
*** Password: Science-password
*** Password: Science-password
*** Using also domain:'science.ru.nl' and Anonymous identity:'anonymous@science.ru.nl'
** RU credentials:
** RU credentials:
*** Identity:  RU-login'''@ru.nl''' (U-, S-, E- of Z-nummer@ru.nl) eg. '''u123456@ru.nl'''
*** Identity:  RU-login'''@ru.nl''' (U-, S-, E- of Z-nummer@ru.nl) eg. '''u123456@ru.nl'''
Line 69: Line 67:
'''Access for one day'''
'''Access for one day'''


On portal.ru.nl, you can find a day code and telephone number to give to your guest(s). The same code can be given to an unlimited number of guests.
On http://portal.ru.nl, you can find a day code and telephone number to give to your guest(s). The same code can be given to an unlimited number of guests.
Your guest will then need to text the day code to the telephone number after which a username and password for one day will be texted back automatically.
Your guest will then need to text the day code to the telephone number after which a username and password for one day will be texted back automatically.


Line 75: Line 73:
'''Access for multiple days'''
'''Access for multiple days'''


Do you wish to grant your guests access for a longer period of time, want to know the day code beforehand (to make sure that your guests can prepare themselves for their visit to campus) or grant a large number of guests access to eduroam during a multi-day event? The employees of the ICT Helpdesk of C&CZ can help you.  
Do you wish to grant your guests access for a longer period of time, want to know the day code beforehand (to make sure that your guests can prepare themselves for their visit to campus) or grant a large number of guests access to eduroam during a multi-day event? The employees of the [http://wiki.science.ru.nl/cncz/Contact?setlang=en ICT Helpdesk of C&CZ] can help you. Eg. they can create several science guest accounts. A guest can use such a guest account to login to the eduroam network in the same way as the local staff. See the three possible ways to connect mentioned at the top of this page.
 
More information on setting up eduroam : https://eva.eduroam.nl/help-en-support

Latest revision as of 08:37, 1 April 2026

Wireless Network for employees: eduroam

The wireless network that we advise to use, is eduroam.


Authentication is done in one of the following ways:

  • U-number@ru.nl and RU password (for employees)
  • S-number@ru.nl and RU password (for students)


How to connect to Eduroam?

Three ways to setup:

  1. In your operating system try to connect to the eduroam network. You should be asked for credentials. Use the credentials as written in previous section. Then you should be connected to eduroam.
  2. If this fails then use a Configuration Assistant Tool (CAT) which guides you in the setup of your eduroam setup. After successful configuration you can connect to the eduroam network. How to fetch this CAT tool?
    • if you don't have an internet connection: you can connect to the “eduroam-config” network instead. You can connect to this network without credentials. When you then open a web browser you will be guided to a website where you can download a Configuration Assistant Tool (CAT).
    • if you have an internet connection: download a Configuration Assistant Tool (CAT) from https://cat.eduroam.org/. Note: for android phones you can download an eduroam CAT app in the play store.
  3. Finally when everything fails you can go to our System Support department C&CZ which are happy to help you setting up Eduroam.

For more information about setting up a wireless connection see :

Eduroam technical information

  • Networkname/SSID: eduroam (be careful: no capital letters)
  • Verification/Authentication: WPA2 in combination with IEEE 802.1X (this combination is sometimes also named: WPA2-Enterprise)
  • encryption: AES
  • Authentication method: PEAP
  • Authentication protocol: MS-CHAP-v2
  • Credentials; two possibilities, however we advice to use the science credentials :
    • Science credentials:
      • Identity: Science-login@science.ru.nl e.g janj@science.ru.nl (convenient for temporary guest account)
      • Password: Science-password
      • Using also domain:'science.ru.nl' and Anonymous identity:'anonymous@science.ru.nl'
    • RU credentials:
      • Identity: RU-login@ru.nl (U-, S-, E- of Z-nummer@ru.nl) eg. u123456@ru.nl
      • Password: RU-password

Extra tips in case of problems

  • always use the most recent driver for your wireless network card
  • give eduroam the highest preference in the list of wireless networks
  • in the properties of your wireless network card configure as prefered network
    • frequency: first 5 GHz, then 2,4 GHz
    • protocol: first 802.11a, then 802.11g
  • when having a good connection minimalize roaming (switching between wireless access points)
    • prevent roaming by staying a the same place
    • in the properties of your wireless network card configure the agressivity of roaming on minimal
  • if you have a bad connection try to move to other location with a better signal strength/quality. If you then find a better connection then often if you move back to your old location this better connection persists.
  • in practice the following helps
    • reboot and reconnect
    • remove your edoroam settings and redo the configuration

Wireless Network for guests: ru-guest

Source: http://www.ru.nl/ict-uk/guests/wifi-visitors/

With eduroam Visitor Access (eVA), staff members can give their guests access to the eduroam network (WiFi) on campus.

Access for one day

On http://portal.ru.nl, you can find a day code and telephone number to give to your guest(s). The same code can be given to an unlimited number of guests. Your guest will then need to text the day code to the telephone number after which a username and password for one day will be texted back automatically.


Access for multiple days

Do you wish to grant your guests access for a longer period of time, want to know the day code beforehand (to make sure that your guests can prepare themselves for their visit to campus) or grant a large number of guests access to eduroam during a multi-day event? The employees of the ICT Helpdesk of C&CZ can help you. Eg. they can create several science guest accounts. A guest can use such a guest account to login to the eduroam network in the same way as the local staff. See the three possible ways to connect mentioned at the top of this page.